Position Summary

This position serves as initial point of contact for employees, ship and shore reaching out to People & Culture relating to the day-to-day People function. Responsibilities include administration, coordination and documentation, requests for information, systems transaction escalations, internal communications, etc.

Essential Duties and Responsibilities

First line of HR support to the business, consulting on general hr questions, benefits inquiries, interpreting the employee handbook and company policies to provide guidance to the business, engaging with the centers of excellence when appropriate.

• Collaborates with managers in preparation of disciplinary actions and or performance improvement plans. Ensures factual basis and appropriate documentation results.
• Maintains internal systems (including processing, position management, opening requisitions). Pulls reports on the status of requisitions/positions for assigned areas.
• Consults with business leaders in regard to workforce changes resulting in terminations, reports to, location, etc. Additionally, is responsible for the system transactions for these changes.
• Prepares materials for pulse survey reviews, consults with People team on trends and recommendations.
• May prepare internal offer and promotion letters and retains documentation in employee file.
• Provides onboarding support, organizes new hire orientation and conducts new hire check ins.
• Actively partners with the People team to support function strategy, help to diagnose need, and execute on business initiatives.
• Conducts exit interviews and support offboarding
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications, Knowledge And Skills

• Bachelor’s degree in human resources, industrial relations or business administration or directly related human resources generalist experience.
• Minimum of two years of generalist experience in human resources
• PHR/SHRM-CP certification preferred.
• Exercises influence with business clients and HR COEs.
• Persuasive verbal and written communication skills
• Critical and conceptual thinking to drive objectivity and data-based decision making
• Ability to work in a fast-paced environment and demonstrate a sense of urgency.
• Excellent customer service skills with the ability to find alternative solutions to business inquiries, as appropriate.
• Insures high level of confidentiality in all aspects of work.
• Professional presence.
• Proficient in MS office suite, and HRIS.